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ISO 26000 : Social Responsibility

ISO 26000 provides guidance on how businesses and organizations can operate in a socially responsible way. This means acting in an ethical and transparent way that contributes to the health and welfare of society.
by maan barazy
6 Lessons
0 Students


The standard was launched in 2010 following five years of negotiations between many different stakeholders across the world. Representatives from government, NGOs, industry, consumer groups and labor organizations around the world were involved in its development, which means it represents an international consensus.

ISO 26000:2010 highlights

Concepts, terms, and definitions related to social responsibility;

  • The background, trends, and characteristics of social responsibility;
  • Principles and practices relating to social responsibility;
  • The core subjects and issues of social responsibility;
  • Integrating, implementing and promoting socially responsible behavior throughout the organization and, through its policies and practices, within its sphere of influence;
  • Identifying and engaging with stakeholders; and
  • Communicating commitments, performance and other information related to social responsibility.
  • ISO 26000:2010 is intended to assist organizations in contributing to sustainable development. It is intended to encourage them to go beyond legal compliance, recognizing that compliance with the law is a fundamental duty of any organization and an essential part of their social responsibility. It is intended to promote common understanding in the field of social responsibility, and to complement other instruments and initiatives for social responsibility, not to replace them.


Cluster 1: Organizational Governance

Human rights Due diligence Human rights risk situations Avoidance of complicity Resolving grievances Discrimination and vulnerable groups Civil and political rights Economic, social and cultural rights

Cluster 2: Labour Practices

Employment and employment relationships Conditions of work and social protection Social dialogue Health and safety at work Human development and training in the workplace

Cluster 3: The Environment

Prevention of pollution Sustainable resource use Climate change mitigation and adaptation Protection of the environment, biodiversity and restoration of natural habitats

Cluster 4: Fair Operating Practices

Anti-corruption Responsible political involvement Fair competition Promoting social responsibility in the value chain Respect for property rights  

Cluster 5: Consumer Issues  

Fair marketing, factual and unbiased information and fair contractual practices Protecting consumers' health and safety Sustainable consumption Consumer service, support, and complaint and dispute resolution Consumer data protection and privacy […]

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